Shipping and Delivery Information and Policies

We use USPS to ship our packages. In most cases your items will arrive within 2-3 days. You will receive an email with tracking information as soon as your product ships. 

If you have had package theft occur at the shipping address please strongly consider shipping to a different address or picking up in store. We will not continue to ship to an address with a history of package theft. 

In the case of a damaged package, please contact clientservices@aiofportland.com and will send a replacement item. Please be aware that we will ask for photos of the damaged box. 

In the case of a lost item, please contact clientservices@aiofportland.com and will send a replacement item.